Refund / Cancellation Policy

REFUND / CANCELLATION POLICY:

• You may cancel your order before dispatch by emailing info@bionutrica.uk or login from your accounts.
• Once your order is cancelled(before dispatch), dispatch process will be cancelled.
• If you cancel your order after dispatch, shipment charges will not be refund on that order.
• Refund process will be start after the confirmation of the order cancellation, refund process may take 7-10 working days
• Note: no refunds are offered, if customer use the product( products not in the same condition as dispatch).
• If you would like assistance in cancellation of an order, please contact our customer service department at info@bionutrica.uk